If you need to reach us for any reason, email xbox360redring@gmail.com.

Please remember, we are not affiliated with Xbox 360 Red Light Fix Pro Gamer Edition, we just like them a lot. If you have bought their product and need help or want a refund, please contact them directly through their help desk link which is:

http://xbox360redlightfix.com/support_technical.php

Good luck!

Dave